Privacy Policy
Creator store Privacy Policy
General Information
Welcome to this website operated by Cortesia Oxford (“Creator”). Creator offers this website to monetize his digital goods, content, and services (“Creator Content”) to you as a customer (“Customer” or “you”) to purchase such Creator Content.
Within this privacy policy (“Policy”) Customers can find information regarding the processing of personal data that Creator processes as a data controller about Customer as a data subject when Customer visits or interacts with this website (“Site”).
TL; DR version
- This document explains how and why Creator collect information from Customer, how Creator uses it and how Customer can access or change it. If there are any questions, please contact the Creator at thebrandingdoc@gmail.com.
- Creator process Customer data if Customer uses, receives or purchase Creator Content from Creator through the Site.
- All data is stored in the EU.
- Creator will occasionally send Customer a newsletter to provided email address to keep Customer informed of news connected to Creator Content. Such newsletter can be unsubscribed at any time via the link provided in each email.
What personal information do We collect?
Personal information is information Creator may process about Customer, such as name, surname, e-mail address and similar types of data.
Depending on how Customer interact with Site, Creator may collect the following types of data:
- identification and contact data (e. g. name, surname, e-mail address);
- Customer behavior data (e. g. website behavior history, data about how Customer accessed the Site);
- purchase and transaction details (e. g. payment information, billing contact details, history of invoicing);
- communication details (e.g. information the Customers provide to Creator in their communication to support requests, complaints etc.).
More information about data processing depending on the context in which personal data is processed is available below.
Processing to deliver Creator Content
| Purpose | Scope of processed information | Legal title | Data Retention time |
|---|---|---|---|
| To deliver the Creator Content Customer purchased |
|
| Up to 3 years after the performance of the contract (i.e. provision of services and payment of the price); basic information about the legal relationship and its existence (such as the contracting parties, subject matter of the obligation, etc.) may be retained for up to 10 years after the contract has been fulfilled. |
| Sending newsletter |
|
| Until Customer tell Creator that he no longer wishes to receive a newsletter |
| Direct marketing |
|
| Until Customer tells Creator that he no longer wishes to, and Customer withdraws his consent, which Customer may do at any time. |
| To respond to Customer to support request, complaints etc. |
|
| For a period of 3 years after the question is answered or for a period of 3 years after the last communication between Creator and Customer in relation to the relevant question. |
| Compliance with legal obligations in the areas of consumer protection law, accounting, and tax law |
|
| For the period required by law |
| Compliance with legal obligations related to the provision and handling of product complaints |
|
| For the duration of the contract and for 3 years following its performance; basic information about the legal relationship and its existence (such as the contracting parties, subject matter, etc.) may be retained for up to 10 years after the contract has been fulfilled. |
With whom does Creator share Customer personal information?
| Recipient | Reason for disclosure |
|---|---|
| Site provider | The site is hosted by StudyHub Online s.r.o., who provides the Creator with the e-commerce platform Flowlancethat enables the Creator to offer and deliver services to Customer. Customer personal data is shared with the platform provider to the extent necessary for the operation of the Site and the fulfilment of the orders. This may include Customer’s name, contact details (such as email address), order and payment information, and technical data related to his interaction with the Site (such as IP address and device information). |
| Legal and tax advisors | Occasionally, Creator may need to consult legal or tax advisors for information about legal relationships with Customer. These are persons who are bound by the legal duty of confidentiality. |
What are your rights?
If you wish to exercise any of your rights, please contact the Creator at thebrandingdoc@gmail.com
Right of withdrawal of consent
If Creator process your personal data with your consent, it is your right to withdraw your consent to the processing of personal data. This includes consent to receive a newsletter. You can withdraw your consent here thebrandingdoc@gmail.com
Right of access
You have the right to access the personal data Creator process about you, as well as the information about what personal data Creator process about you, for what period of time, for what purposes Creator process it, who has access to it and whether Creator use it for automated decision making (or how this automated decision-making works).
Right to rectify
If you find that Creator is processing incomplete or incorrect personal data about you, you have the right to have your personal data corrected or, if required by the purpose of processing this personal data, to supplement it.
Right of deletion
You have the right to delete your personal data, which Creator stores and processes about your person.
Right to restrict processing
In cases where you feel that your personal data processed by Creator is incorrect, You have the right to request that Creator limit the processing of your personal data to the time strictly necessary to verify the accuracy of your personal data and their possible correction.
The right to data portability
You have the right to obtain personal data relating to you which are processed by automated means and on the basis of consent or contract, in a structured, commonly used and machine-readable format, and to have those personal data transmitted directly to another controller.
The right to object to the processing of your personal data
You can object to how Creator process your personal data by contacting Creator at thebrandingdoc@gmail.com
Right of complaint
You can make a complaint by contacting data protection authority. For the EEA the list A list of Supervisory Authorities is available here: https://www.edpb.europa.eu/about-edpb/about-edpb/members_en#member-cz. In the United Kingdom: the Information Commissioner’s Office (ICO). In the United States: you may submit a privacy complaint to the Federal Trade Commission (FTC), the Consumer Financial Protection Bureau (CFPB), or your state attorney general, depending on the nature of the issue.
Automatized Processing and Profiling
As part of the processing, Creator is not conducting automated processing or profiling.
Technical safeguards
Creator protects Customer personal information and applies reasonable technical and organizational measures to protect his personal data. However, Creator cannot guarantee complete security, particularly for data transmitted over the internet.
Changes to the Policy
This Policy may be changed to reflect best practices and legal requirements for personal data protection. The current version will always be listed on the Site. Material changes will be communicated to Customer by e-mail where required by law.
Personal Data Protection Officer
Creator does not have a personal data protection officer and Creator is not legally obliged to appoint one.
This Policy shall take effect on 7 January 2025.